FAQ
1. What makes your embroidered accessories unique?
- Our embroidered accessories are unique due to their exquisite handcrafted designs. Each piece is intricately embroidered with attention to detail, making them stand out in terms of artistry and elegance.
2. Are the stones on your bags genuine?
- Absolutely! We use genuine, high-quality stones and embellishments to adorn our clutch bags. These stones add a touch of glamour and sophistication to our designs.
3. What occasions are your clutch bags suitable for?
- Our clutch bags are versatile and suitable for various occasions, including weddings, parties, formal events, and even casual outings. We have designs to complement different styles and settings.
4. How can I care for my embroidered and stone-clutches sling bag?
- We provide care instructions for each bag to help you maintain its beauty and quality. Generally, it involves avoiding excessive exposure to moisture and handling the bag with care to protect the embroidery and stones.
5. What is your return policy?
- We have a customer-friendly return policy. If you're not satisfied with your purchase, you can return it within 10 days for a refund or exchange. Please review our return policy for specific details.
6. Do you offer international shipping?
- Yes, we offer international shipping to many countries. You can find a list of eligible destinations and shipping rates on our website.
7. How can I track my order?
- After your order is shipped, we will provide you with a tracking number via email. You can use this number to monitor the shipping status of your order.
8. How can I contact your customer support team?
- You can reach our customer support team through our contact 9104475535 or by emailing customersupport@boutiquebyvenetia.com. We are here to assist you with any questions or concerns you may have.